Class Author

Debra Collins
No Attachment

As CEO and President of LTCS Books, Inc., Debra maintains a knowledge base and writes weekly articles on long term care and home health care federal regulatory changes.


What People Are Saying...

Behavior Problems and Workplace Violence

This inservice has been designed for long term care nursing assistants, CNA's, and home health aides to describe behavior problems common to elderly populations. Causes, risk factors, potential problems, goals, and interventions are outlined for the behavior problems of wandering, lack of smoking safety awareness, manipulative behaviors, socially inappropriate behaviors, and abusive behaviors. Safety instructions are given to protect residents, clients, and staff members from workplace violence and injury.


On completion of this course, the participant will be able to: 

  1. List six common behavior problems. 
  2. Explain causes, risks, and potential problems related to wandering. 
  3. Describe four interventions to prevent wandering. 
  4. List the steps to take when a resident or client is missing. 
  5. Outline practices to assist residents and clients to smoke safely. 
  6. Name four interventions to achieve compliance with care. 
  7. List three interventions for decreasing manipulative behaviors. 
  8. Describe the potential risks of abusive and socially inappropriate behaviors. 
  9. Give eight examples of abusive and socially inappropriate behaviors. 
  10. Name three non-verbal indicators of agitation.
  11. Outline the steps to take when a resident or client becomes agitated. 
  12. List three steps to help protect against workplace violence.


Chapter 1
Introduction to Behavior Problems

Chapter 2:

  • Potential Problems Related to Wandering
  • Residents and Clients at Risk for Wandering
  • Interventions for Wandering
  • Maintaining Safety
  • Modifying the Environment
  • Structuring Activities
  • What to Do When a Resident or Client is Missing

Chapter 3
  • Interventions for Smoking Safety
  • Sample Long Term Care Smoking Policy

Chapter 4
Rejection of Care
  • Causes of Rejection of Care
  • Types of Care Rejected
  • Care Plans and Goals for Rejection of Care
  • Interventions for Achieving Compliance with Care

Chapter 5
Manipulative Behaviors
  • Problems Related to Manipulative Behaviors
  • Causes of Manipulative Behaviors
  • Interventions for Manipulative Behaviors

Chapter 6
Socially Inappropriate and Abusive Behaviors
  • Potential Consequences
  • Causes
  • Examples
  • Nursing Assessment, Evaluation and Care Planning
  • Goals for Decreasing Socially Inappropriate and Abusive Behaviors
  • General Interventions
  • Nonverbal Indicators of Agitation
  • What to do When a Resident or Client Becomes Agitated
  • Protecting Yourself from Workplace Violence
  • When You Think You May Have Been Injured

Chapter 7

Course Snapshot

Cost: $ 10.00
Contact Hours: 1


Upon successful completion the Home Health Aid or Nurse Assistant will receive a Certificate of Completion for 1.0 inservice contact hour(s).
Powered by Kentico CMS